Terms and Conditions
Welcome to Homedecorkart. By using our website, you agree to comply with and be bound by the following terms and conditions:
All content, images, and products displayed on the site are owned or licensed by Homedecorkart.
Orders once placed cannot be cancelled if already shipped.
We do not provide refunds for any reason once the order is shipped. Please read our Cancellation/Refund Policy below.
In case of any defective, broken, or damaged item received, we offer a replacement only upon sharing clear unboxing images or videos within 48 hours of delivery.
Users are advised to enter correct shipping details. Homedecorkart will not be liable for failed deliveries due to incorrect or incomplete addresses.
Homedecorkart reserves the right to modify or update any part of these terms at its sole discretion.
Policies
Pricing Policy
At HomeDecorCart, we strive to maintain accurate and transparent pricing across all our products. Unless otherwise stated, all listed prices are inclusive of applicable taxes.
Prices may be updated from time to time due to market fluctuations, supplier revisions, or promotional activities. The price applicable at checkout will be considered final for your order.
In case of any inadvertent pricing error, we reserve the right to rectify it. If this occurs after you place an order, our team will contact you for confirmation before dispatch.
Shipping Policy
We deliver Pan-India through trusted courier partners. Once your order is placed, it will be processed and dispatched within 1–3 business days.
Delivery timelines typically range between 3–7 business days post-dispatch, depending on your location. You will receive a tracking link via email/SMS once the order is shipped.
Shipping charges, if applicable, will be calculated at checkout based on order value and delivery location.
In rare cases of delays due to unforeseen circumstances (strikes, weather, logistics issues, etc.), we will keep you informed proactively.
Privacy Policy
We at HomeDecorCart respect your privacy and value the trust you place in us. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.
This Privacy Policy explains the types of personal information we collect on the HomeDecorCart website (www.homedecorkart.com), how we use that information, with whom we may share it, and the measures we take to safeguard it. It also explains your rights regarding access, modification, or deletion of your personal information, as well as how you can opt-out of communications.
Please note: this Privacy Policy governs only information collected through the HomeDecorCart website. If you visit our partner platforms, marketplaces, or retail partners, their respective privacy policies will apply.
Information We Collect and Use:
– Name, email address, mobile number, shipping/billing address (for order processing).
– Non-personal data like IP address, browser type, device info (for analytics and website improvement).
We use this data to process orders, send updates, provide customer service, and recommend relevant products.
Payment & Banking Information:
HomeDecorCart does not collect or store credit/debit card or banking details. All transactions are securely processed through third-party payment gateways.
Data Hosting:
Our website is hosted on secure servers, which may be located in India or overseas. HomeDecorCart is not liable for breaches at the hosting provider’s end.
Marketing & Service Communication:
– Promotional emails and SMS will be sent only if you opt in. You may unsubscribe anytime.
– Service-related communications (order status, shipping updates, etc.) cannot be opted out of.
– We may run surveys, contests, or promotions where your information may be used as per rules of that event.
Cookies & Tracking:
We use cookies and similar technologies to improve user experience. You may disable cookies in your browser, but some features may not work properly.
Sharing of Information:
– With partners under MK Designs for marketing and service purposes.
– With service providers (couriers, IT vendors, payment gateways) for order fulfillment.
– As part of business transfers (merger, acquisition).
– For legal compliance, when required.
Children’s Privacy:
The website is not intended for children under 13. We do not knowingly collect data from children.
How We Protect Your Data:
We maintain reasonable safeguards against unauthorized access, alteration, or misuse of personal information.
Updates:
We may update this Privacy Policy from time to time. Please check this page periodically.
Your Rights:
– You can update, modify, or request deletion of your data by writing to support@homedecorkart.com.
– You can opt out of promotional emails/SMS at any time.
Returns & Refunds
At HomeDecorCart, we follow a No Refund & No Return Policy, with limited exceptions:
– No refunds will be provided once an order is shipped.
– If you receive a defective, broken, or wrong item, we will arrange a replacement. Clear unboxing photos/videos must be shared within 48 hours of delivery.
– Replacements will be processed within 7 days, and delivery may take an additional 4–5 working days.
– Orders undelivered due to incorrect address, wrong pincode, or customer unavailability will not be refunded. Re-shipping is possible if the customer pays extra shipping/RTO charges.
– We are not liable for courier delays.
Coupons and discounts:
– Coupons cannot be combined.
– Coupons are not valid on already discounted products.
– Each item can only be exchanged once.
– If an order is undelivered due to courier error, we will issue a store credit valid for 3 months equal to the order value.
